Text Groove - Delivery Issue - Bell Canada – Incident details

US Long Code experiencing degraded performance

Delivery Issue - Bell Canada

Resolved
Operational
Started 5 months agoLasted 1 day

Affected

Carrier-Side Message Delivery

Degraded performance from 3:40 PM to 7:08 PM

Canada Long Code

Degraded performance from 3:40 PM to 7:08 PM

Canada Short Code

Degraded performance from 3:40 PM to 7:08 PM

Canada Toll Free

Degraded performance from 3:40 PM to 7:08 PM

Updates
  • Resolved
    Resolved
    This issue has been resolved by the relevant carriers. Thank you for your patience.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Text Groove is currently experiencing delivery issues with Bell Canada.


    Impact: Possible inbound and outbound messaging delays.

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.