Text Groove - Inbound Messaging Latency - Canada - TELUS Mobility – Incident details

All systems operational

Inbound Messaging Latency - Canada - TELUS Mobility

Resolved
Degraded performance
Started 3 months agoLasted 4 days

Affected

Carrier-Side Message Delivery

Degraded performance from 5:08 PM to 3:12 PM

Canada Long Code

Degraded performance from 5:08 PM to 3:12 PM

Canada Short Code

Degraded performance from 5:08 PM to 3:12 PM

Canada Toll Free

Degraded performance from 5:08 PM to 3:12 PM

Updates
  • Resolved
    Resolved

    We have not seen latency specifically from TELUS in the past 24 hours. If you experience further latency, please contact our support team. Thank you.

  • Investigating
    Investigating

    Text Groove is currently experiencing inbound message latency on TELUS Mobility.


    Impact: Inbound Messages may be delayed.

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.