Text Groove - Carrier Delivery Issue - Canada Toll Free - Freedom – Incident details

All systems operational

Carrier Delivery Issue - Canada Toll Free - Freedom

Resolved
Degraded performance
Started almost 2 years agoLasted 7 days

Affected

Carrier-Side Message Delivery

Degraded performance from 8:05 PM to 7:14 PM

Canada Toll Free

Degraded performance from 8:05 PM to 7:14 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Carrier updates regarding this incident will be addressed next week.

  • Investigating
    UTC
    Investigating

    Text Groove is currently experiencing delivery issues with SMS on Toll Free Routes to Freedom.


    Impact: Possible Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.