Elevated Error Rates - Canada - Incident details - Text Groove

Resolved

Partial outage

Started over 1 year agoApril 19, 2025Lasted about 3 hoursApril 19, 202510:38 PMApril 20, 20252:06 AMUTC

Affected

Text Groove Application

Text Groove API

Updates

Resolved
April 20, 2025 at 2:06 AMUTC
Resolved
April 20, 2025 at 2:06 AMUTC
This issue has been resolved.
Monitoring
April 19, 2025 at 11:41 PMUTC
Monitoring
April 19, 2025 at 11:41 PMUTC
We implemented a fix and are currently monitoring the result.
Investigating
April 19, 2025 at 10:38 PMUTC
Investigating
April 19, 2025 at 10:38 PMUTC
We're currently investigating elevated error rates for a subset of clients in Canada. Our engineers are investigating this. Updates will be provided as they are available.

Thank you for your patience.

Text Groove - Elevated Error Rates - Canada – Incident details