Text Groove - Delivery Issue - Inbound MMS - US and Canada 10DLC – Incident details

Experiencing partially degraded performance

Delivery Issue - Inbound MMS - US and Canada 10DLC

Investigating
Degraded performance
Started about 7 hours ago

Affected

Carrier-Side Message Delivery

Degraded performance from 11:36 PM to 12:00 AM

US Long Code

Degraded performance from 11:36 PM to 12:00 AM

Canada Long Code

Degraded performance from 11:36 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Text Groove is investigating an issue affecting inbound MMS on some 10DLC routes. We have engaged our aggregation partner is and are investigating now.


    Impact: Inbound MMS Failures on a subset of 10DLC Routes

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.