Text Groove - Delivery Issue - CANADA - Bell – Incident details

All systems operational

Delivery Issue - CANADA - Bell

Resolved
Degraded performance
Started 1 day agoLasted 1 day

Affected

Carrier-Side Message Delivery

Degraded performance from 8:28 PM to 9:04 PM

Canada Long Code

Degraded performance from 8:28 PM to 9:04 PM

Canada Short Code

Degraded performance from 8:28 PM to 9:04 PM

Canada Toll Free

Degraded performance from 8:28 PM to 9:04 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with 10DLC, Short Code and Toll-Free on Bell.


    Impact: Inbound and Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.