Text Groove - Inbound Message Encoding - Bell Canada – Incident details
US Long Code experiencing degraded performance
Inbound Message Encoding - Bell Canada
Resolved
Degraded performance
Started 6 months agoLasted about 4 hours
Affected
Carrier-Side Message Delivery
Canada Long Code
Canada Short Code
Canada Toll Free
Updates
Resolved
Resolved
This incident has been resolved. Thank you for your continued patience.
Monitoring
Monitoring
We are currently seeing properly encoded MOs from Bell. Text Groove engineers continue to monitor for any further abnormalities. Thank you for your continued patience.
Update
Update
Text Groove continues to observe message encoding issues for all SMS originating from Bell Canada's network. Relevant carrier teams continue to investigate. Thank you for your continued patience.
Investigating
Investigating
Bell Canada is currently experiencing encoding issues for all SMS originating from their network. Relevant carrier teams are investigating this issue. Thank you for your patience.