Text Groove - Delivery Issue - US TFN - Verizon – Incident details

US Toll Free experiencing degraded performance

Delivery Issue - US TFN - Verizon

Identified
Degraded performance
Started about 4 hours ago

Affected

Carrier-Side Message Delivery

Degraded performance from 6:21 PM to 12:00 AM

US Toll Free

Degraded performance from 6:21 PM to 12:00 AM

Updates
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with TFN on Verizon.


    Impact: Inbound and Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.