Text Groove - Delivery Issue - CANADA - Bell – Incident details

Experiencing partially degraded performance

Delivery Issue - CANADA - Bell

Identified
Degraded performance
Started 1 day ago

Affected

Carrier-Side Message Delivery

Degraded performance from 8:28 PM to 12:00 AM

Canada Long Code

Degraded performance from 8:28 PM to 12:00 AM

Canada Short Code

Degraded performance from 8:28 PM to 12:00 AM

Canada Toll Free

Degraded performance from 8:28 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with 10DLC, Short Code and Toll-Free on Bell.


    Impact: Inbound and Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.