Text Groove - Status Page

Canada Short Code experiencing degraded performance

Delivery Issue - CANADA - Telus Customers to Canadian Short Codes
InvestigatingDegraded performance
  • UpdateUTC

    Carrier engineers still are investigating this incident.

    If you have a listener who is experiencing this issue, please email listener handset screenshots to support@textgroove.com.

  • InvestigatingUTC

    Text Groove has been notified of delivery issues affecting some TELUS and Koodo customers sending messages to Canadian short codes.  Our upstream partners and TELUS carrier engineers are aware and actively investigating. Updates will be posted as they become available.


    Impact: Some TELUS and Koodo customers are unable to send messages to Canadian short codes. Messages may show as not sent or not delivered on the customer’s phone.

    Thank you for your patience.

Text Groove Application - Operational

100.0% uptime

Text Groove Authentication - Operational

100.0% uptime

Text Groove API - Operational

100.0% uptime
100.0% uptime

US Long Code - Operational

100.0% uptime

US Short Code - Operational

100.0% uptime

US Toll Free - Operational

100.0% uptime

Canada Long Code - Operational

100.0% uptime

Canada Short Code - Degraded performance

100.0% uptime

Canada Toll Free - Operational

100.0% uptime

Recent notices

Show history
Show history