Text Groove - Scheduled Maintenance Notice April 25th, 2025 – Atlanta Region – Maintenance details

All systems operational

Scheduled Maintenance Notice April 25th, 2025 – Atlanta Region

Completed
Scheduled for April 26, 2025 at 4:00 AM – 10:10 AM

Affects

Text Groove Application

Under maintenance from 4:00 AM to 10:10 AM

Text Groove API

Under maintenance from 4:00 AM to 10:10 AM

External Partners

Under maintenance from 4:00 AM to 10:10 AM

Atlanta Cloud Hosting Provider

Under maintenance from 4:00 AM to 10:10 AM

Updates
  • Completed
    April 26, 2025 at 10:10 AM
    Completed
    April 26, 2025 at 10:10 AM

    Maintenance completed. However, systems with Atlanta are having intermittent issues which are currently trying to be resolved by our service provider.

  • Update
    April 26, 2025 at 7:32 AM
    Update
    April 26, 2025 at 7:32 AM

    Maintenance is still ongoing at this time.

  • Update
    April 26, 2025 at 5:33 AM
    Update
    April 26, 2025 at 5:33 AM

    System maintenance is still ongoing.

  • In progress
    April 26, 2025 at 4:00 AM
    In progress
    April 26, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    April 26, 2025 at 4:00 AM
    Planned
    April 26, 2025 at 4:00 AM
    On April 25 at approximately 9:00 PM PST, we will be performing a planned migration of our Atlanta region databases to a new backend system. During this maintenance window, all services in the Atlanta region will be temporarily unavailable, including: - Incoming and outgoing text messages - Platform access - API requests We estimate the maintenance will take approximately 2 hours to complete. Real-time updates will be provided on this status page throughout the migration. Once the migration is completed all messages received during this time will be processed when the new databases are online. We appreciate your understanding and patience as we work to enhance the performance and reliability of our systems.