Text Groove - Delivery Issue - Inbound Toll-Free Messaging – Incident details

All systems operational

Delivery Issue - Inbound Toll-Free Messaging

Resolved
Major outage
Started about 9 hours agoLasted 42 minutes

Affected

Carrier-Side Message Delivery

Degraded performance from 10:37 AM to 11:18 AM

US Toll Free

Degraded performance from 10:37 AM to 11:18 AM

Canada Toll Free

Degraded performance from 10:37 AM to 11:18 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Upstream carrier engineers have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with Inbound Toll-Free Messaging


    Impact: Inbound Messaging Delays on Toll-Free Numbers

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.