Text Groove - Various Queuing Delays – Incident details

Experiencing partially degraded performance

Various Queuing Delays

Monitoring
Degraded performance
Started about 5 hours ago

Affected

Text Groove Application

Degraded performance from 4:36 PM to 12:00 AM

Text Groove API

Degraded performance from 4:36 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Text Groove is currently experiencing various queuing delays across the platform. Our engineering team is actively working towards a fix. Some webhook notifications or inbound message processing may be delayed. Thank you for your patience.