Text Groove - Increased Error Rate - Toronto Datacenter – Incident details

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Increased Error Rate - Toronto Datacenter

ResolvedDegraded performance2 hours 14 minutes

Affected

Text Groove Application

Degraded performance from 4:22 PM to 5:12 PM, Operational from 5:12 PM to 6:37 PM

Text Groove Authentication

Degraded performance from 4:22 PM to 5:12 PM, Operational from 5:12 PM to 6:37 PM

Text Groove API

Degraded performance from 4:22 PM to 5:12 PM, Operational from 5:12 PM to 6:37 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. Thank you for your continued patience.

  • InvestigatingUTC

    Text Groove has received reports of increased error rates on the platform affecting a subset of users in the Toronto region. Our engineering team is investigating. Updates will be shared as they are available. Thank you for your patience.