Text Groove - Increased Error Rate – Incident details

All systems operational

Increased Error Rate

Monitoring
Degraded performance
Started about 9 hours ago

Affected

Text Groove Application

Degraded performance from 12:39 PM to 1:08 PM, Operational from 1:08 PM to 12:00 AM

Text Groove Authentication

Degraded performance from 12:39 PM to 1:08 PM, Operational from 1:08 PM to 12:00 AM

Text Groove API

Degraded performance from 12:39 PM to 1:08 PM, Operational from 1:08 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    Text Groove engineers have implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    Text Groove has received reports of increased error rates on the platform. Our engineering team is investigating. Updates will be shared as they are available. Thank you for your patience.