Text Groove - Degraded Performance - AT&T – Incident details

AT&T has fully resolved this issue. If you continue to experience any message delivery failures to one or more networks, please open a support ticket by email to support@textgroove.com.

AT&T has confirmed that the issue affecting message delivery has been resolved.

Text Groove is currently conducting internal tests to ensure there is a full service restoration. We appreciate your patience and will provide a final confirmation once testing is complete.

Text Groove engineers, as well as engineers from our upstream aggregator, have been in close contact with AT&T regarding this issue. AT&T has stated that an update will be pushed from their side to resolve this issue. At this time, we do not have an ETA for this, except that AT&T has told us it should be pushed within the next day. Updates will be posted when they are made available. Thank you for your continued patience.

Text Groove has identified the cause of the issue with AT&T and have escalated this to the carrier for a resolution. This is affecting a subset of numbers on our network for inbound and outbound message delivery. We will continue to update you as more information is made available.

Thank you for your patience.