Text Groove - Delivery Issue - Canada Long Code and Short Code - MMS – Incident details

All systems operational

Delivery Issue - Canada Long Code and Short Code - MMS

Resolved
Degraded performance
Started 15 days agoLasted about 3 hours

Affected

Carrier-Side Message Delivery

Degraded performance from 10:44 PM to 1:45 AM

Canada Long Code

Degraded performance from 10:44 PM to 1:45 AM

Canada Short Code

Degraded performance from 10:44 PM to 1:45 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with MMS on short code and long code in Canada.


    Impact: Inbound and Outbound MMS Delays and Failuree

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.