Text Groove - Delivery Issue - US - T-Mobile – Incident details

All systems operational

Delivery Issue - US - T-Mobile

Resolved
Operational
Started 19 days agoLasted about 2 hours

Affected

Carrier-Side Message Delivery

Degraded performance from 7:14 PM to 9:01 PM, Operational from 9:01 PM to 9:27 PM

US Long Code

Degraded performance from 7:14 PM to 9:01 PM, Operational from 9:01 PM to 9:27 PM

US Toll Free

Degraded performance from 7:14 PM to 9:01 PM, Operational from 9:01 PM to 9:27 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Upstream carrier engineers have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with Toll Free and Long Code SMS and MMS on T-Mobile.


    Impact: Inbound and Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.