Text Groove - Delivery Issue - USA - Verizon Wireless – Incident details

All systems operational

Delivery Issue - USA - Verizon Wireless

Resolved
Operational
Started 14 days agoLasted about 3 hours

Affected

Carrier-Side Message Delivery

Degraded performance from 8:17 PM to 10:26 PM, Operational from 8:17 PM to 11:17 PM

US Long Code

Degraded performance from 8:17 PM to 10:26 PM, Operational from 10:26 PM to 11:17 PM

US Short Code

Degraded performance from 8:17 PM to 10:26 PM, Operational from 10:26 PM to 11:17 PM

US Toll Free

Operational from 8:17 PM to 11:17 PM

Canada Long Code

Operational from 8:17 PM to 11:17 PM

Canada Short Code

Operational from 8:17 PM to 11:17 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Carrier engineers have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with Short Code and 10DLC on Verizon Wireless.


    Impact: Inbound and Outbound Message Delays to and from Verizon Wireless

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.