Text Groove - Delivery Issue - Inbound Toll-Free Messaging – Incident details

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Delivery Issue - Inbound Toll-Free Messaging

ResolvedMajor outage41 minutes

Affected

Carrier-Side Message Delivery

Degraded performance from 10:37 AM to 11:18 AM

US Toll Free

Degraded performance from 10:37 AM to 11:18 AM

Canada Toll Free

Degraded performance from 10:37 AM to 11:18 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Upstream carrier engineers have implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with Inbound Toll-Free Messaging


    Impact: Inbound Messaging Delays on Toll-Free Numbers

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.