Text Groove - Delivery Issue - USA - New York (NY) Data Centre – Incident details

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Delivery Issue - USA - New York (NY) Data Centre

ResolvedDegraded performance18 hours 39 minutes

Affected

Carrier-Side Message Delivery

Degraded performance from 3:57 PM to 10:37 AM

US Long Code

Degraded performance from 3:57 PM to 10:37 AM

US Short Code

Degraded performance from 3:57 PM to 10:37 AM

US Toll Free

Degraded performance from 3:57 PM to 10:37 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    Text Groove is aware of queuing delays affecting our New York data centre.


    Impact: Inbound and Outbound Message Delays- messages may arrive in batches or experience delays.

    Engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.