Text Groove - Delivery Issue - USA - New York (NY) Data Centre – Incident details

All systems operational

Delivery Issue - USA - New York (NY) Data Centre

Resolved
Degraded performance
Started 5 months agoLasted about 19 hours

Affected

Carrier-Side Message Delivery

Degraded performance from 3:57 PM to 10:37 AM

US Long Code

Degraded performance from 3:57 PM to 10:37 AM

US Short Code

Degraded performance from 3:57 PM to 10:37 AM

US Toll Free

Degraded performance from 3:57 PM to 10:37 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    Text Groove is aware of queuing delays affecting our New York data centre.


    Impact: Inbound and Outbound Message Delays- messages may arrive in batches or experience delays.

    Engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.