Text Groove - Inbound Message Processing Delays – Incident details

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Inbound Message Processing Delays

ResolvedMajor outage2 hours 2 minutes

Affected

Text Groove Application

Degraded performance from 2:29 PM to 4:32 PM

Text Groove Authentication

Degraded performance from 2:29 PM to 4:32 PM

Text Groove API

Degraded performance from 2:29 PM to 4:32 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    Text Groove engineers are investigating an issue causing inbound message processing delays for some numbers. At this time, some inbound messaging may be delayed and queued. Thank you for your patience.

  • InvestigatingUTC

    Text Groove has received reports of increased error rates on the platform. Our engineering team is investigating. Updates will be shared as they are available. Thank you for your patience.