Text Groove - Delivery Issue - USA - T-Mobile – Incident details

All systems operational

Delivery Issue - USA - T-Mobile

Resolved
Degraded performance
Started 14 days agoLasted about 6 hours

Affected

Carrier-Side Message Delivery

Degraded performance from 3:45 PM to 9:30 PM

US Long Code

Degraded performance from 3:45 PM to 9:30 PM

US Short Code

Degraded performance from 3:45 PM to 9:30 PM

US Toll Free

Degraded performance from 3:45 PM to 9:30 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with Short Code and 10DLC MMS and SMS on T-Mobile.


    Impact: Inbound and Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.