Text Groove - Delivery Issue - CANADA - Bell – Incident details

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Delivery Issue - CANADA - Bell

ResolvedDegraded performance24 hours 35 minutes

Affected

Carrier-Side Message Delivery

Degraded performance from 8:28 PM to 9:04 PM

Canada Long Code

Degraded performance from 8:28 PM to 9:04 PM

Canada Short Code

Degraded performance from 8:28 PM to 9:04 PM

Canada Toll Free

Degraded performance from 8:28 PM to 9:04 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with 10DLC, Short Code and Toll-Free on Bell.


    Impact: Inbound and Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.