Text Groove - Delivery Issue - Canada Short & Long Code – Incident details

All systems operational

Delivery Issue - Canada Short & Long Code

Resolved
Degraded performance
Started 10 days agoLasted about 17 hours

Affected

Carrier-Side Message Delivery

Degraded performance from 9:37 PM to 2:38 PM

Canada Long Code

Degraded performance from 9:37 PM to 2:38 PM

Canada Short Code

Degraded performance from 9:37 PM to 2:38 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Text Groove has been notified of some upstream carrier delivery issues. Our upstream aggregator is currently experiencing platform issues that may result in delivery issues with Canada Long Code and Short Code.


    Impact: Inbound and Outbound Delays, Errors when Sending Messages

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.