Text Groove - Delivery Issue - Inbound 10DLC & US Short Code – Incident details

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Delivery Issue - Inbound 10DLC & US Short Code

ResolvedDegraded performance4 hours 6 minutes

Affected

Carrier-Side Message Delivery

Degraded performance from 11:51 PM to 3:57 AM

US Long Code

Degraded performance from 11:51 PM to 3:57 AM

US Short Code

Degraded performance from 11:51 PM to 3:57 AM

Canada Long Code

Degraded performance from 11:51 PM to 3:57 AM

  • ResolvedUTC

    This issue has been resolved.

  • InvestigatingUTC

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues on Inbound 10DLC & US Short Code.


    Impact: Inbound 10DLC and US Short Code may experience intermittent failures. Not all messages are being received by Text Groove.

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.