Text Groove - Increased Error Rate – Incident details

All systems operational

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Increased Error Rate

ResolvedDegraded performance9 hours 45 minutes

Affected

Text Groove Application

Degraded performance from 12:39 PM to 1:08 PM, Operational from 1:08 PM to 10:25 PM

Text Groove Authentication

Degraded performance from 12:39 PM to 1:08 PM, Operational from 1:08 PM to 10:25 PM

Text Groove API

Degraded performance from 12:39 PM to 1:08 PM, Operational from 1:08 PM to 10:25 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Text Groove engineers have implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    Text Groove has received reports of increased error rates on the platform. Our engineering team is investigating. Updates will be shared as they are available. Thank you for your patience.