Text Groove - Notice history

All systems operational

Text Groove Application - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
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Feb 2026

Text Groove Authentication - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
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Text Groove API - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

No notices reported this month

Jan 2026

Delivery Issue - USA - AT&T
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with Short Code, Toll-Free, and 10DLC on AT&T.


    Impact: Inbound and Outbound Message Delays.

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

Delivery Issue - USA - Verizon
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with messaging on Verizon.


    Impact: Inbound and Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

Dec 2025

Delivery Issue - Inbound MMS - US and Canada 10DLC
  • Resolved
    Resolved

    Upstream carrier engineers have resolved this issue. MMS messages are now flowing in both directions on the previously affected routes. If you continue to experience any issues with MMS, please contact support@textgroove.com

    Thank you for your patience and sorry for any inconvenience this issue may have caused.

  • Update
    Update

    Our upstream aggregator continues to work on a fix for this issue. Thank you for your continued patience.

  • Update
    Update

    Engineers at our upstream aggregation partner have begun implementing a fix for this issue. Some MMS is now being delivered. Further remediation is being implemented at this time and a full fix is expected before 8pm ET. Updates will continue to be shared as they are available.

  • Identified
    Identified

    Upstream carriers are continuing to work on a fix for this incident. They have identified the root cause and are working on implementing a fix. Thank you for your continued patience.

  • Investigating
    Investigating

    Text Groove is investigating an issue affecting inbound MMS on some 10DLC routes. We have engaged our aggregation partner is and are investigating now.


    Impact: Inbound MMS Failures on a subset of 10DLC Routes

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

Delivery Issue - USA AT&T - Inbound to 10DLC
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Text Groove is investigating an upstream carrier delivery issue. At this time, Inbound Traffic from AT&T to Text Groove 10DLC Numbers is experiencing issues.


    Impact: Inbound Messages from AT&T to 10DLC Numbers Lost or Delayed

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

Dec 2025 to Feb 2026

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