Text Groove - Notice history

Text Groove Application - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.23%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Text Groove Authentication - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.23%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Text Groove API - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.23%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

No notices reported this month

Nov 2025

MMS Delivery Issue - USA & Canada - Text Groove
  • Resolved
    Resolved

    This incident has been resolved.

    If you continue to experience issues, please reach out to us at support@textgroove.com.

  • Monitoring
    Monitoring

    Text Groove engineers have implemented a fix and are currently monitoring the result. As the fix is rolled out, users are free to re-test outbound MMS messaging at this time.

    Another update will confirm a complete resolution of the issue. Thank you for your patience.

  • Identified
    Identified

    Text Groove engineers have identified a deliverability issue affecting outbound MMS messaging.


    Impact: Outbound MMS Message Delays / Failures

    Text Groove engineers are working on a solution for this issue. Updates will be posted as they are made available. Thank you for your patience.

Oct 2025

Delivery Issue - USA and Canada 10DLC
  • Resolved
    Resolved

    This incident has been resolved. If you experience any further inbound message discrepancies, please contact support@textgroove.com and our team will be happy to assist. Thank you for your patience.

  • Monitoring
    Monitoring

    Carrier engineers have deployed a fix and are now seeing services fully recover. They are monitoring as queues clear and messages are retried. Additional updates will be shared as they are available. Thank you for your continued patience.

  • Identified
    Identified

    Engineers at our messaging aggregator have now identified the issue causing inbound message delays and failures on US 10DLC as well as a subset of Canada 10DLC numbers. Carrier engineers continue to work on a fix. Thank you for your continued patience.

  • Update
    Update

    Text Groove engineers have engaged the upstream provider and are working on this issue. Inbound messages still appear to be impacted with some messages arriving blank. Thank you for your continued patience.

  • Investigating
    Investigating

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with 10DLC.

    Impact: Messages are arriving with no message content.

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

Oct 2025 to Dec 2025

Next