Text Groove - Notice history

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Text Groove Application - Operational

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Text Groove Authentication - Operational

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Text Groove API - Operational

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Notice history

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Feb 2026

Unintended "Already Subscribed" Automatic Reply Being Sent
ResolvedDegraded performance1 hour 44 minutes
  • ResolvedUTC

    This code has been rolled back and a patch is now in testing. We are considering this incident fully resolved. Thank you for your patience.

  • IdentifiedUTC

    Text Groove engineers have identified the issue and have begun to rollback a breaking code change that is causing this issue. The root cause of this has been identified and a patch is being written to prevent this into the future. Thank you for your continued patience.

  • InvestigatingUTC

    Text Groove engineers are investigating an incident where "Already Subscribed" messages are being sent to Text Club subscribers unintentionally. Our team is evaluating and investigating a root cause. Thank you for your patience.

Jan 2026

Delivery Issue - USA - AT&T
ResolvedDegraded performance25 hours 44 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with Short Code, Toll-Free, and 10DLC on AT&T.


    Impact: Inbound and Outbound Message Delays.

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

Delivery Issue - USA - Verizon
ResolvedDegraded performance20 hours 13 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Text Groove has been notified of some upstream carrier delivery issues. Our partner is currently experiencing delivery issues with messaging on Verizon.


    Impact: Inbound and Outbound Message Delays

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

Dec 2025

Delivery Issue - Inbound MMS - US and Canada 10DLC
ResolvedDegraded performance67 hours 59 minutes
  • ResolvedUTC

    Upstream carrier engineers have resolved this issue. MMS messages are now flowing in both directions on the previously affected routes. If you continue to experience any issues with MMS, please contact support@textgroove.com

    Thank you for your patience and sorry for any inconvenience this issue may have caused.

  • UpdateUTC

    Our upstream aggregator continues to work on a fix for this issue. Thank you for your continued patience.

  • UpdateUTC

    Engineers at our upstream aggregation partner have begun implementing a fix for this issue. Some MMS is now being delivered. Further remediation is being implemented at this time and a full fix is expected before 8pm ET. Updates will continue to be shared as they are available.

  • IdentifiedUTC

    Upstream carriers are continuing to work on a fix for this incident. They have identified the root cause and are working on implementing a fix. Thank you for your continued patience.

  • InvestigatingUTC

    Text Groove is investigating an issue affecting inbound MMS on some 10DLC routes. We have engaged our aggregation partner is and are investigating now.


    Impact: Inbound MMS Failures on a subset of 10DLC Routes

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

Delivery Issue - USA AT&T - Inbound to 10DLC
ResolvedDegraded performance2 hours 1 minute
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Text Groove is investigating an upstream carrier delivery issue. At this time, Inbound Traffic from AT&T to Text Groove 10DLC Numbers is experiencing issues.


    Impact: Inbound Messages from AT&T to 10DLC Numbers Lost or Delayed

    Relevant carrier engineers are investigating. Updates will be posted as they are made available. Thank you for your patience.

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